Returns & Exchanges

At Azeron, we want to ensure you are completely satisfied with your high-performance gaming gear. If you are not happy with your purchase, you can return your device within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team through the official portal with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the device in its original packaging, ensuring all accessories, cables, and adjustment tools are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the hardware, your refund will be processed to your original payment method within 5-7 business days.